Goodbye

I have been trying from the beginning of the month to close my FNB accounts. Over the telephone, Facebook and at the reds mall branch. everyone I spoke to gave me the incorrect information. I was told I couldn't do it over the phone so I went in to the branch. I had to call cancellations department to close my account after i was told I couldn't do it??!! I had a savings account which I wanted to keep opened but was informed that if I closed my other accounts I couldn't keep my savings account opened. I was told to please transfer all the funds out of my account which I did and the very next day was charged service fees by FNB and then fees because my account was overdrawn!!! your idiot consultant told me to remove all of my money, which I did and then I got charged for doing it. I had to pay in to close my account and was charged cash deposit fees on top of that. What ******* is that? because your consultant gave me the incorrect information, I had to fork out R250 to get my account closed! No wonder you are rated as one of the worst banks in SA. This was the worst service I have ever received and I WILL tell everyone I know NOT to bank with you!