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eltonmoodley E

1 reviews | Active since Mar 2009

17 Oct 2016, 10:23

Good Service from Daffnie Govender

<p>I had an issue with FNB and Daffnie Govender was the one who made it her duty to resolve the matter. FNB reversed all bank charges as promised.</p> <p>I would like to say thank you to Daffnie Govender for all your assistance, which included keeping me up to date everyday regarding the status of the issue. Please keep up the good work and may you always prosper in a brighter future. </p> <p> </p>

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2016, 15:34
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment Ken Keller.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
*** .

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2016, 15:38
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment Daffnie Govender .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
*** .

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)

eE
eltonmoodley E's update02 Nov 2016, 08:29
Reviewer Update

Clearly a bad copy and paste :S