Good service.

The Funo went into the branch at Evander after The Funo's online banking profile was blocked by the ***** department.

This was unfortunate as it left The Funo unable to do transactions on the App. But upon entering the branch, The Funo was more than adequately assisted by Nomaswazi, Zama and Gugu... (Gugu is a trainee, which is pleasing to see that the bank is hiring and training people to be more able to treat clients well.)

Too, it was explained to The Funo why the profile was blocked in the first place and how to avoid such a blocking in future. And the verification was completed with the minimal amount of discomfort.

The Funo appreciates the reception and the service. Many branches and even other banks would do well to emulate this branch.

Many thanks and may it be done likewise unto others.