YB
Yolane B

1 reviews | Active since Mar 2015

17 Mar 2015, 14:51

Good service

I would like to say thank you to Shaun Mtshali for his help in getting my account closed. It was a really painful experience and took me going to two different FNB branches and 4 days before anything was done. Shaun was patient, he kept his promise that he would call me back and eventually today after I've made numerous calls, money and lots of my time, my account was finally closed. I can tell you that even though Shaun helped me with my query, it will be a cold day in hell before I do business with FNB or step into a branch again. Yolane de Bruin

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Mar 2015, 15:28
Official
Hello yolanede,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)