KM
Kwena M

1 reviews | Active since Oct 2013

25 Jan 2016, 10:18

Good Service

I am writing this to express my appreciation for the excellent customer service which I had received from FNB Midrand Branch in my last visit to their bank this Saturday. The staff was very warm and accommodating, and they really were helpful to me. <br> <br> I hope that this is the kind of service that will be present in your bank permanently as this is exactly what the customers want to have. <br> <br> Minah, K****tso, another guy I didn't get his name and the Manager, Jody, all worked together to ensure that all was well. The service was good enough to convince me to move all my banking to FNB which I'll be doing beginning of February.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello kwenalm,

I've received your compliment that you logged. Thank you so much for taking the time to compliment our FNB Midrand Branch.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"