Good news is: I won a smartphone - bad news is: I am never going to receive it

19 January 2018 I was the lucky caller to WIN a smartphone with 20G data with FNB on the Jacaranda FM Breakfast Show...

What a disappointment.

I had also recently switched to FNB (about a week before this happened), but with this rate of service I will most likely switch back.

I received a prompt call from Jacaranda explaining that I'll be contacted by FNB within 7 days to get my details to send my prize to me.

It's been a month now, and after several follow ups from myself and from Jacaranda respectively the only feedback I get is multiple vague phone calls from an FNB agent saying that someone will call me back from the courier/marketing department? Why even bother calling me in the first place?

I generally dislike making a stink about things and especially in this case where I have won a prize I wouldn't want to seem ungrateful - but this is just pathetic.

Skies FNB, I'm going to Nedbank.