Good for nothing private banker and messed up ITC by FNB after never missing a payment

Why does one pay for a team of private bankers?

Why do they take 20 min to respond on chat?

And why do the just refuse to help and just refer you to a other department?

isn't the goal of a private banker to sort out any problem you have?

And especially if FNB is effecting your credit profile unnecessary, I sit with a problem where for ever temp loan they open a new account on my itc and does not just add to the account, now that i want to apply for vehicle finance the banks including wesbank is refusing to help me because i have to many account but its all temp loans i paid back on time. So i spoke to 2 people one from the temp loan department and a private banker that would have sorted it out ... i gave then 30 day's to sort this out but its still there and still effecting me.

last night i chatted to Zama Sokhela, what a horrible experience first she make's me wait for more than 20 min after greeted me and next thing she just tells me sorry sir I cannot help you ... the private banker I pay to sort this out and she just refuses to help like *** ... why don't I then just go to a other bank that is begging for my business, We reduced our accounts from private wealth to premier banking coss having one banker who is pathetic it would be better to have a team now this

Please tell me if you would be happy with bad service and your ITC being effected negatively wonder what the ombud's feeling will be on this?