BD
Byron D
1 reviews | Active since May 2015
30 Nov 2019, 19:26
Good for Fu**ing Nothing Bank (FNB)!!!
This bank is fu**ing useless!! They blocked my card after one wrong attempt at entering the pin for to finger slip on the card machine! When I try calling premier banking, 15min on hold and still no one answers more than three attempts!
Tried using the secure chat from my app, 24hr support se p**s! No one even bothered to reply after I was told I was 562 in the queue!!
The queue number never updated once despite multiple logins and multiple new chats started!
All the while I’m fu**ing stranded without access to my money!
Fu**ing useless!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Dec 2019, 10:43Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply02 Dec 2019, 10:43
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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