CJvR
Christo Jansen van Rensburg

1 reviews | Active since Jan 2023

17 Nov 2025, 12:25

Good evening. I am very dissapointed in FNB. I have been with you guys for many years. I bought my first house and you are starting to give me many doubts. We app**** for a home loan through Nicolene Van Niekerk, we filled in everything with my bank acou

Good evening. I am very dissapointed in FNB. I have been with you guys for many years. I bought my first house and you are starting to give me many doubts.

We app**** for a home loan through Nicolene Van Niekerk, we filled in everything with my bank acount number ending with 2424,, i also sent her a whatsapp on the 6th of October to confirm my details, she checked and everything was in order. On the 31st October the debit wasnt off, i went on the FNB secure chat and asked why it didnt go through (i have proof) they told me please be advised that there are delays with the debit orders, it will go off on monday(03/11/2025), and it still didnt go throug. I phoned FNB and was told that the debit bounced because of the wrong acount(savings pocket acount, which you CANNOT debit from). I immediatly tranfered the amount into the home loan acount. Now they are accusing each other and me and i lose my EBUCKS. This is unacceptable, i will run with this, i have the proof, i think this is not the right way to do thing. I regret ever having an account with FNB, now i see when push comes to shove, FNB will do the same as any other institution, you have any exuse to not pay your consumers what is owed.

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Replies (2)
CJvR
Christo Jansen van Rensburg's update18 Nov 2025, 12:06
Reviewer Update
Can Send to me your email.Like you phone me and told me.You will send it to me.So I can send you the proof.With fnb mesage what i spoke to them Before.The lost day of the month.I do have the proof so I can send it to you.

CJvR
Christo Jansen van Rensburg's update19 Nov 2025, 09:08
Reviewer Update
Good evening. I am very dissapointed in FNB. I have been with you guys for many years. I bought my first house and you are starting to give me many doubts.

We app**** for a home loan through Nicolene Van Niekerk, we filled in everything with my bank acount number ending with 2424,, i also sent her a whatsapp on the 6th of October to confirm my details, she checked and everything was in order. On the 31st October the debit wasnt off, i went on the FNB secure chat and asked why it didnt go through (i have proof) they told me please be advised that there are delays with the debit orders, it will go off on monday(03/11/2025), and it still didnt go throug. I phoned FNB and was told that the debit bounced because of the wrong acount(savings pocket acount, which you CANNOT debit from). I immediatly tranfered the amount into the home loan acount. Now they are accusing each other and me and i lose my EBUCKS. This is unacceptable, i will run with this, i have the proof, i think this is not the right way to do thing. I regret ever having an account with FNB, now i see when push comes to shove, FNB will do the same as any other institution, you have any exuse to not pay your consumers what is owed.
So can you tell me i do have fotos whete i spoke to fnb and thy told me thy are ofline but it will go of is that rigth

So as you as hello pieter dnt come back BAD i do have proof om my phone and photos but still no responce bad