tN
tebogo N

1 reviews | Active since Mar 2014

27 Mar 2018, 12:41

good customer care

on the 20th of feb i received a call from the branch manager of fnb eyethu mall with regards to the complaint i had with e bucks and i must say i was happy with the responses and explanations if you could have such efficient people there would have been no need for me to log the query in the first place

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2018, 13:40
Official

Good Day,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from the Eyethu Orange Farm Mall Branch manager.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)