Good bye FNB!

Very poor service and sense of urgency received from FNB business bank. I opened a money on call account to earn interest on the money in my business account. I was told I will have immediate access to this money. I opened the account on 1 April 2026. A customer agreement form was needed by FNB. They emailed me this form to complete. I could not edit this file and rep**** to the email asking for an alternative PDF. I received no reply and my account was blocked since 2 days ago without warning. I went to the branch to sign the form. Since then multiple phonecalls were made, the feedback is I must wait 1-3 days. How can anyone running a business wait 3 days for money to be available in their account? I have already been in contact with a banker that is happy to take my business so I will be moving banks as FNB has really dropped the ball.