1 reviews | Active since May 2017
Good by FNB
<p>To FNB</p> <p> </p> <p>Thank you for more than 10 years of "How can we not help you". Our relationships started with all smiles and big hopes, but started turning sour these last few years.</p> <p>From going into adulthood you (FNB) gave me all these nice promotions and accounts with phone calls out of the blue offering me the world with loans and overdrafts. As a simpleminded person I bought into these promises of what the world can give me.</p> <p>Now a few years later and still paying for these promises all I get back from you in this economic climate of today is "Sorry Sur we cannot do anything for you". I'm doing my part in this relationship to pay what I owe, but out of the blue I get interest deductions in the middle of the month and overdraft reductions at a set date that was initiated automatically after an account review. And all of this before my salary can be paid.</p> <p>So every month my accounts goes into negative because you just take without any regards to my pleas to just move the debits to after my salary goes into my account. And by telling me to save up to have the money available is easy to say in an age where most South Africans needs to pay more for everyday essentials but they must be grateful to just keep their average job and the same pay as 2-3 years back. (I'm not trying to run away from my responsibilities to pay for what I've agreed on, I'm just trying to find a way to do so once I have the funds to do so.)</p> <p>So thank you FNB for showing your true colours by selling yourself as a bank that cares for their clients, but his client has been pushed too far. </p> <p>So if any other bank wants me as their loyal client and that can respond with "Let's make a plan", please let me know.</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is ***
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is ***
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
