Good Banking Service

<p>5th.Jan.2017. My wife & I went specially to Baywest Mall in Port Elizabeth, as it was usually not too busy during the weekdays, and we were certain to get quick service. Just after 9:00 we walked into your FNB Baywest Mall Branch. Needless to say, we were early enough to have a short wait before being attended to.</p> <p>After having started our business, Consultant Yandisa Tergile, asked us if we had not been before, sometime in early 2016? Most impressive, having had contact with thousands of customers, she had actually remembered. She professionally attended to our business at hand.</p> <p>Having completed the first task, as asked if we did online banking, of wich we gave the affirmative, she then said that if we did not mind she would hand us over to Randine Hutton, as she is equally able to "walk us through doing an in-house online transfer at their customer computer.</p> <p>Randine Hutton mentioned that she is certain that we had dealt with their Met Life Plaza Branch before Bay West Mall Branch was open.</p> <p>Wow! What an experience! Good, Friendly Service from Staff who have an excellent memory. If they remember customers, imagine how they remembering their "problem solving" customer issues.</p> <p>Sorry, that this acknowledgement of the type of efficient personnel they FNB have. May FNB Bank encourage their Staff to always be friendly & very willing to assist anyone who walks through their doors - SERVICE is today's keyword. </p> <p> </p>