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rc.murdoch rc.murdoch

1 reviews | Active since Jul 2011

08 Mar 2017, 11:50

Gold Credit Card - Hidden Costs

<p>FNB is always going on about how they are the best bank and their offering are a step above the rest.</p> <p> </p> <p>They are a very good bank however they are also great at *****ing their customers over with their hidden costs. Cost they don’t tell you about until you sign up and they start charging you for.</p> <p> </p> <p>They say you get 55 days interest free on their Credit Cards. That’s true, only if you swipe. If you do an EFT and pay out of your CC you pay Interest daily on that amount.</p> <p> </p> <p>You pay admin fees of R7.50 per EFT transaction</p> <p> </p> <p>Lastly they deduct a Debt Protection fee from your account of almost R100 pm without you r consent.</p> <p>They very quick to say how great they are but their consultant don’t tell you of all the other charges they going to ***** you with in the long run.</p> <p> </p> <p>I got the CC for the convenience and to try earn extra Ebucks. With all the extra charges now its pointless.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2017, 15:42
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)