ZV
Zaahid V

1 reviews | Active since Jun 2010

19 Oct 2016, 08:18

GOING TO CLOSE MY ACCOUNTS BECAUSE OF FNB CONNECT

<p>You guys put out a birthday promotion for a 55inch tv + 32inch tv for 799.00 pm but you dont have stock and dont allow a back order, this is very disapointing to me being a client for such a long time and my entire family having accounts in FNB. This is surely against CPA and you should allow for a back order and honour the deal.</p> <p> </p> <p>very disappointed </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2016, 09:31
Official

Good Day Zaahidval,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)