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Juliet S

1 reviews | Active since Oct 2012

15 Apr 2015, 11:23

Going the Extra Mile

Thank you to Sharon Deacon and her team for assisting when my daughters account was blocked due to FICA documentation. After having no help from a number of different helplines etc, Sharon took it on as a challenge, thank you to you and your team for helping us - it took a good two months to unblock but i am sure without your assitance it would still be blocked. <br> <br> Between the useless lot at Symington & De Kock Attorneys and the FNB phone line supp**** for the Fica queries, neither knows what the other is doing, Having supp**** the correct docs a number of times over, if it were not for the help of Sharon Deacon - i shudder to think where we would be with this query.<br> <br> So needless to say A HUGE THANK YOU TO SHARON DEACON!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Apr 2015, 11:28
Official
Hello countoliver,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)