GLORIED LOAN SHARKS

I am appalled at your service, I am premier banker, which entitles me to your bankers 24/7 through the fnb app. 1)On the 20 June, I requested for my overdraft to be closed and i chatted to Halalisani Motha who confirmed that the overdraft has been successfully cancelled. Yesterday, i contact the service again and chatted to Matlhogonolo Molema whom advised that my overdraft is still active and that she cannot answer for the previous banker who has since left for the day. 2) On the same day, I settled my personal loan and guess what today, a debit amount went off my account, what i am asking is, didn't it register that the account is on a zero balance, even if it i had attracted the interest, there is no ways that they will be same as the amount you were debiting monthly. 3) Again, i requested for my revolving loan to be closed, i was informed by Matlhogonolo Molema, that i owe an amount of R180.26 as of yesterday for the loan to be closed, which i did pay off that amount and she provided me with a ref number requesting the credit manager to close the account. Ref: CAS-***-G3F1X0 which she advised that it can take up to 2-3 working days for the account to be closed. This morning i get a debit amount of R249.26. I am convinced that you are a gloried loan sharks and you have been ******** people of their monies. I work hard for my money and someone needs to advise what the hell is happening with my account.