cc
c.baker c.baker
1 reviews | Active since Jul 2017
11 Nov 2019, 13:26
Global card at CT International airport
Global Account - doesnt give access to Bidvest lounge at CT International airport as "sold" to me. not only did I have unexpected expenses but it is very embarassing. FNB did away with Priority pass, and nothing to replace it.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Nov 2019, 14:59Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply11 Nov 2019, 14:59
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***