1 reviews | Active since Dec 2012
Global Account Nightmare
<p>I HAVE A GLOBAL Account with Fnb . Called them on 24/5/17 and told them I needed to have my currency loaded onto a cash card as I was going overseas . Fnb told me I must e-mail Passport and ticket details to ********** which I did. Looks like this e-mail is not working. Phoned them today and spent a lot of time on phone they said they didn't receive it. Sent it several times again and looks like this e-mail is not working. Iam leaving early on Saturday morning and its been a frustrating nightmare to get this card you're better of never opening this account. Fnb Sucks !!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)