PW
Pieter W

1 reviews | Active since Sept 2012

05 Sept 2019, 09:56

Global Account - hard hold - error 172

I have a global account denoted in a foreign currency. When I try to make payments from there I get an error code 172 - HARD HOLD.

Call centre unable to assist - my money is stuck now. Been trying 2 weeks and called the help line multiple times

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2019, 11:42
Official
Good Day Pieter
 
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***F 

Regards, Hello Peter Team Tel number: ***