Global Account

I had a Global account for my business at FNB which was subsequently closed due to me not using it.

Now I called FNB on 2nd of January to re-activate it and resent and resent request to the appropriate e-mail address and to date this account has STILL NOT BEEN re-activated.

I have been in the process of finding the best bank for my business as we grow and from what I can see FNB seems not to be it.

I was supposed to transfer into a USD bank account on 2nd January and now - 10 days later with fluctuations I am losing money .

PLEASE RESOLVE THIS AS A MATTER OF URGENCY.