JC
Jackie C

1 reviews | Active since Jul 2015

03 Jul 2015, 10:11

GLASS WORLD TRUST - BUSINESS BANKING

Our bank account were blocked as of beginning of June - the reason for outstanding FICA documents.<br> 1. Fnb did not send a mail or request for these documents, the just closed the account<br> 2. After submitting al documents - we do not get any feedback from FNB.<br> 3. Our account are still closed, its the 3de of July , its is know a month.<br> 4. Our suppliers closed all account, they need payment - ????? account are still closed!!!<br> 5. We can not pay salaries..???? account are still closed<br> 6. Nobody can tell us WHY, all feedback from the bank -\ i do not know

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2015, 10:37
Official
Hello Jackie Coetzee,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 715856.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)