LS
Lebogang S

1 reviews | Active since Mar 2012

02 Feb 2015, 10:19

Giving out client information

Hi,<br> <br> I just received a call from a company called liquid gold and that lady had all my details, my ID number and my bank account number.<br> <br> I then asked the lay where she got my details from, she confirmed that they got mine from fnb cos I bank with them.<br> <br> why is FNB issuing client information to telemarketers?? this is personal information and I wasn't consulted whether my details should be shared or not!!! I will be studying my statement and should there be one debit from that company. consider me gone as a client.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2015, 10:46
Official
Hello Lebzaharry,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 615672.

Regards
Complaints Resolution
Melinda Duvenhage
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