OB
Ontha B
1 reviews | Active since Apr 2019
22 Jul 2019, 16:55
Giving me the run around
My biggest regret so far was switching to FNB! Because of them i might not receive my salary!!
I've dealt with 3 agents, who have all told me that all is well with my salary and debit switch, only to deceive an email that something is outstanding.
Every single time i tell them about their emails they claim to not know what I'm talking about and i end up repeating the same unresolved issues.
I'm tired of it.
Their service is sickening and a total inconvenience at the worst part of my life
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Jul 2019, 09:32Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Jul 2019, 09:32
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***