RE
Rowenna E

1 reviews | Active since Oct 2015

12 Oct 2015, 15:18

GIVING CREDIT CARDS WITHOUT NECESSARY CHECKS

Goodday.<br> <br> I have emailed your card division with my problem, but it seems FNB just couldnt be bothered.<br> I have been receiving statements for a credit card opened by a Greek foreigner, who has never lived on my property and I do not know who this person is.<br> <br> HOW did he get it right to open a credit card without the necessary proof , while we as south africans have to give FNB our whole life story before even considered.<br> <br> AND is this not a type of *****??? yet i get no response on my email.<br> <br> HOW could FNB allowed this. and please dont tell me to phone your ***** line, as FNB made the error, I did my part by emailing all the information to your card division, yet nothing gets done, well done FNB!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2015, 15:39
Official
Hello Rowenna,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.

The reference number is 782738.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)