Given up completely

<p>After psting a review on here about the horribly poor service i have received in connection with my card, I was phoned on Thursday the 12.1.17 by the complaints department promising me that they will get the courier company to deliver my card the very next day, and that the agent (Daffnie Govender) would phone me the very next day to ensure that everything was sorted. At 4 oclock that next day, ccd couriers phoned me to enquire if they could deliver the card the next week. I explained to them the promise the complaints advisor made to me and they said no one has been incontact with them and that they would escalate the problem so that it is delievered that day. Its been a week now, no one from ccd or fnb, i Dont have my card yet, and I am getting increasingly frustrated with all parties involved and when I email fnb no one even bothers to answer me. Can someone please assist in getting me my card.</p> <p>Complaint reference number from previous complaint: ********** </p>