lN
lavhelesani N

1 reviews | Active since Feb 2013

20 May 2016, 10:36

Given a loan I did not apply for

<p>I app**** for a loan with FNB and at the end of the online application the system required submission of my FICA documents. I decided not to submit the documents because i did not want the loan anymore. to my surprise a week later the money was deposited into my account. when i called FNB to ask why they would give me a loan when i did not even complete the application no body is interested in helping me - i get transferred from one consultant to another. I did not even sign the loan agreement.</p> <p>This behaviour is very ********* and FNB needs to FIX THIS!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2016, 11:09
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 925811.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)