Give me my money back!!

FNB administration of accounts in the Credit Card department is a mess! The atm deposit that I made last Friday into an "in active account " is still not resolved. Why was the "in active account" still showing on my profile? Whose job was it to remove it? Why is an "in active" account" still accepting money? I spent time on the phone today being transfered from Pilar to post. Still no resolution I have been to Three Rivers branch twice now to get this resolved but they keep getting sent from Pilar to post too. Give me my money back FNB!