GIVE ME MY MONEY

<p>I took up a loan with FNB of which I have fully paid back to the extent that I overpaid them a surplus of over 50%. I went to your FNB Mobeni branch and the lady refused to help saying she wont beable to help me there. I then had to m akea call to your call centre and spoke to one of your agents who said that I should get my money within 72Hrs, this was on the 1/08/2016. I waited and no money came through. I then amde another call on the 4/0/2016 to which this time the lady said Ishould wait another 5 days for my money, bear in mond I have already been waiting for 4 days. today , 5/8/2016, I still have not received my money and we are now going into the wekkend. could youy pleasde let me k now when do you guys plan on giving me back my mon ey or do I have to keep spending my money and airtime calling you guys only for to keep playing hide and seek? for a bank that prides itself self on being fast and user friendly I am not seeing none of that , to the extent that I am even considering changing my bank account and going to another ban****</p>