give me back my money

F N B has frozen my Trust Business account even though I have e mailed them all the documents requested on 3 different occasions.The last e mail being on the 11 June with ref. No. UCN ***. Absolutely no contact or correspondence was recevided from FN B after the 11th. Today 29June while trying to pay salaries I find the account has been frozen.Being put on hold, spoken to as if I am an imbecile ( not as if I'm the customer) iI am no closer to resolving the issue.<br> F N B give me back my money.