NL
Nomvuyo L

1 reviews | Active since Oct 2016

11 Jan 2017, 08:54

Give a recommendable service

<p>I have sent and email on the 22 Dec. '16 requesting a paid up letter for my Premier cheque acc and received a response on the 5 Jan. '17 that my request is being attended to.</p> <p>To date, I still have not received any feedback</p> <p> </p> <p>TREAT AS URGENT</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2017, 09:16
Official

Good Day

Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)