Ghost Town

Item: FNB (First National Bank)
Rating: 1
Author: Mo S

<p>i visited fnb in Klerksdorp cbd for a cash deposit, I arrived at 11.37 to find a queue of 12 people..</p> <p>theres only 1 cashier, and no team leaders available to question why the delay.. I've been waiting for 30 mins now and The queue hasn't moved! This is terrible! We all have work to do. Being a client of fnb I find this absolutely disgusting! I will be moving my personal and business accounts elsewhere!!</p>

Helpful (0)

Replies (3)

FNB (First National Bank)'s replyOfficial

10 Jul 2017, 12:19

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

FNB (First National Bank)'s reply10 Jul 2017, 12:19

Official

Good Day

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

Mo S's updateReviewer Update

10 Jul 2017, 12:29

Thank you for your prompt response..

just so u know I'm still standing in the queue.

Mo S's update10 Jul 2017, 12:29

Reviewer Update

Thank you for your prompt response..

just so u know I'm still standing in the queue.

FNB (First National Bank)'s replyOfficial

10 Jul 2017, 12:34

Noted,

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

FNB (First National Bank)'s reply10 Jul 2017, 12:34

Official

Noted,

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***