Ghost fees

Good day,

I have a concern regarding my FNB Premier Account. Every month, without fail, my account goes into a negative balance after transactions are processed. There are no clear records or descriptions showing what the deducted amounts relate to.

I understand that there are standard fees such as the service fee, Value Added Service fees, and monthly account fee, but there are additional deductions that are not reflected or explained on my statement.

This issue has been ongoing since I opened my Premier Account, and despite contacting your agents on the WeSecure chat, I have not received any helpful assistance or clear answers.

Please could you provide me with a detailed breakdown or explanation of these deductions and clarify why my account repeatedly goes into a minus balance.