1 reviews | Active since Aug 2018
Ghost Debit Orders
How does FNB sell debit order faculties to *********. I have at least 3 ghost debit orders on my account every month, one for R 89, the other 2 for R 99 I have reported this issue to FNB and I was told to open a police case for this. Why cant the back verify if the debit order is legitimate, it is the least they can do after such high bank chargers.
Good day Banele Twayi,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Banele Twayi,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)