MS
Mpho S

1 reviews | Active since Jun 2013

04 Jun 2019, 11:57

Ghost credit

FNB sent me a letter of demand. Somehow I owe them money. I dont recall applying for credit from fnb. Infact i dont have any credit and yet fnb is demanding payment from me.

They cant even tell me date i took this loan from them or the agreement we had.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2019, 13:03
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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