1 reviews | Active since Aug 2013
GEYSER FAMILIE TRUST ACCOUNT FICA
I was FICAed last year by FNB last year by a mr Selman. I do have the emails to show. I recently got an SMS by FNB (three weeks ago on Monday) that my account is frozen due to my non complying with the FICA regulations. Since the I have phoned the number given more than 6 times. Laid an complaint at the FNB complaints department. The people I talked to at the Oudsthoorn branch, Christo Crouse, Maryanne Crouse all employies of FNB all said that they do have the info and I did do my part but still my account is frozen. They just say they send it on to the right department / person and they will correct. But nothing happens.<br> I am really desperate as it is a business account and I can not pay anybody.
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 648464 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 648464 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
