1 reviews | Active since Apr 2017
Getting the run around
<p>On the 12/04/2017, I deposited cash at the randburg fnb atm, which sllowed my money, i than called fnb,they advised to go into the branch the day, i went to FNB benmore, they advised it will take 5 working days, on Saturday the 22/04/2017 i went into the randburg branch, they advised that the benmore branch never reported it to them, randburg said it will be cleared on Monday 24/04/2017, i called FNB now and keep getting transferred from department to department, this is a business account and it very close to month and i have salaries to pay.....</p> <p> </p> <p>this is unaccpectable.</p>
Good day Ms. PearleneS
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. PearleneS
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
