SC
Shaun C

1 reviews | Active since Jan 2010

23 Oct 2018, 13:17

Getting *****ed by ebucks

Since you have changed your ebucks rules, I now get 200 a month. Mainly because of fuel. This is unacceptable that you have limited it to the least present fuel station in JHB. Please change it back to any fuel station, or make use of one that actually has a presence. I don't have 45 minutes on my morning commute to make use of an engen service station, there is LITERALLY nothing on my 48KM morning commute ANYWHERE!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Oct 2018, 13:39
Official

Good Day Shaun

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***