NY
Neville Y
1 reviews | Active since Mar 2009
01 Jun 2026, 19:26
Getting help impossible by any of your channels. Wasting my time with you guys.
Your rating is going DOWN. I tried to by pre-paid elec via phone app. No approval response. Tried again and again. Then tried PC web. It tells me there are multiple pre-paids waiting. I DONT WANT to pay multiple times. Those multiple authrisations wont go away. Wasted 90 minutes on Friday afternoon with a Bond query. Now I am not able to contact ANY consultant for help. FNB - your help systems are pathetic!
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Neville Y's updateReviewer Update
03 Jun 2026, 07:58I receive messages that this issue has been resolved. Cannot be until I have been contacted. I will not phone with my concerns because you will take so long being inefficient that I use up my airtime. CONTACT ME!
Thank you for allowing us the opportunity to investigate your matter.
This notification confirms that your complaint has now been closed.
Should you have any concerns, please call ***.
Thank you for allowing us the opportunity to investigate your matter.
This notification confirms that your complaint has now been closed.
Should you have any concerns, please call ***.
NY
Neville Y's update03 Jun 2026, 07:58
Reviewer Update
I receive messages that this issue has been resolved. Cannot be until I have been contacted. I will not phone with my concerns because you will take so long being inefficient that I use up my airtime. CONTACT ME!
Thank you for allowing us the opportunity to investigate your matter.
This notification confirms that your complaint has now been closed.
Should you have any concerns, please call ***.
Thank you for allowing us the opportunity to investigate your matter.
This notification confirms that your complaint has now been closed.
Should you have any concerns, please call ***.