1 reviews | Active since Sept 2016
GET YOUR ACT TOGETHER
I first app**** to open a business account on 28 September 2018. I was advised which documents I must submit - which I duly did. I then received a mail on 13 October asking for further documents - which I then submitted. I have now received another email asking for another document. In the meantime my account is frozen and I cannot transact.
I have called in any keep getting shoved from pillar to post - the last call was the most ridiculous as I was kept holding for ages - no person took my call but I was then asked to rate your service?????
Good Day Mr Myles Hopkins
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Myles Hopkins
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***