LV
Luan V

1 reviews | Active since Jun 2018

27 Jun 2018, 09:28

Get rid of your **** APP

First dont reply with a "we are sorry" cause you suck. Your mobile app is up to s*h*i*t. I cannot make payments cause im waiting for an authentication msg thats not coming through. I did it 6 times. I need to make payments. You think you are going better and smarter but actually you are F*** up more and more every day. And don't try getting technical with me cause you will loose. Your App is a plain text application that is vulnerable to attackers but you don't tell the public that. See we do vulnerability tests and pen tests in our line of work. You are forcing the public to use the app. WE DONT WANT THE ****TY APP.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2018, 09:58
Official

Good Day Luan Vorster,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

LV
Luan V's update27 Jun 2018, 17:54
Reviewer Update
Ag, you are so F*** lame.