Get NO service from the team of Premier bankers who are supposed to be available 24/7.

As a premier cheque account holder - you are promised "Get 24/7 access to a team of bankers and enjoy rewards that will make a difference in your life."

I sent an email on Tuesday the 08th August 2017 (08:41) to FNB - Premier Banking and have still NOT as yet received a response, I sent a follow up email on Friday the 11th to ask for feedback and still to date NO response.

I queried something on my credit card which has me quite perplexed, but again it shows that FNB's rewards are not aimed at how well you conduct your account, its all about keeping you in the credit trap.... buy more things on credit to qualify for rewards....

Well with service like this it is no wonder that Capitec is quickly dominating the industry in terms of quality client service.