Get in contact with me please

Hallou Peter FNB bad services is horrible for new year already. I emailed I think before or just after Xmas due to I had someone using my business account for 2 month somehow between him and FNB my details got swap over to his number got blocked out of my email account in contact was deleted. I decided to phone in and find out what is going on to find out that there's a hold on my account asked them what I can do to sort this out as I'm staring a new business this year they told me to send a affidavit stating what I just told them so I went do the affidavit got the wrong email address from them after I did asked to to spell it got hold of the manger email running that department emailed her up on to this day no one has contacted me regarding this matter I just got access back to my email address was a heading due to not remember all the stuff Gmail ask I did email them from my business email. Can someone please follow up on this matter