1 reviews | Active since Feb 2018
Geo Payment
FNB decided to keep R26 000 after Geo Payment - App Transfer! The payment went into an account which my husband closed more than a month ago... (how is that possible?). I phoned so many times and everytime is a different story or different time frame!! I never felt so negative and disgusted. I will definitely not recommend FNB! ☹️
Hello Toinetteroets,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Toinetteroets,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***