VD
Veli D
1 reviews | Active since Sept 2022
02 Sept 2022, 13:00
General Complaint Reference ***
General Complaint Reference Number ***
Temp loan was settled in 2018 and I was provided with a settlement letter. Temp Loan was then added to my credit profile in June 2022 as having R150 outstanding. This adversely affected my credit rating. I've called FNB on 3 separate occasions and was connected from call center to call center without being assisted. I've sent email communication on than 4 separate occasions, logged a complaint and I have not been contacted.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Sept 2022, 13:31Good Day Mr Velaphi Dlamini
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply02 Sept 2022, 13:31
Official
Good Day Mr Velaphi Dlamini
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,