1 reviews | Active since Aug 2013
Gave misleading info just to get my business
<p>I banked with Standard bank for more than 20 years, as Private Banker teh past couple of years. Manager at FNB offered certain services. They also gave a R100k o/ limit, R100k revolving facility and R100k credit card limit. I asked them to reduce each to R30 000 as I do not want that huge sums of debt. After three or so years, I app**** for increasing my Revolving from R30k to R73k, without any other debt, and as home owner. They refused initially, and then approved with interest increase by 8 or 9% !! This was to help my son, who received credit facilities from them for R110 000 at a rate of 28%! This is reckless credit according to the NCA! How can they increase the interest rate AFTER MY REQUEST toe reduce the limits? And after my posistion is much better than 3 years ago? The misleading ad's must be conidered with caution, because they clearlt want u on their hook and then trying to take your whole monthly income. I can kick myself by leaving my prvious bank. I never experienced these problems at Dtandard Bank, at FNB it's like walking into closed steel doors. They don't listen and only see dollar signs when you enter the bank! It seems they think their clients are stupid. This is abuse. I will never recommend anybody to do any business with FNB. Go see the Heloopeter reports on FNB. It's scary! I'm gonna run back to Standard Bank as soon as I can! They nearly got my son insolvent, while they do not want to remain my facilities - just because I dont owe them money! They want u to fall into debt so that they can get huge amounts for interest: in short, they want to get their hands on you salary. I've learned my lesson with them!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 960564.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 960564.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
