gatvol for poor services

after being very disappointed with service in capitec bank, i went to deposit my cheque in my fnb account, where i enquired on special clearance, and the teller, OBOLETSE told me that it takes 3-4 days, and its R80.00, I SAID YES i will take it on special clearance, as i need my money for deporsit to mov into my own place, then i informed the strangers where i am staying, 3-4 days i will be out....????? thank you fnb for giving me wrong information, because today is the 4th day, and there is no money available in my account yet....!!! who is the bank havig a STEVE now???? fnb always go out and call from BEEP BANK a STEVE? THEN WHAT DOES FNB SYA FOR ITSELF NOW? GIVING A CLIENT WRONG INFORMATION, SO NOW THE CLIENT IS HAVING PERSONL PROBLEMS, TO POSSIBLY SLEEPING ON THE STREET TONIGHT? OH...FNB IS HAVING OBOLETSE'S WHO GIVE YOU WRONG INFO, AND KGOMOTSO'S WHO IS THE TELLER NEXT TO HER , WHO LAUGHS AT YOU WHEN YOU TELL THEM YOU ARE VERY SERIOUS ABOUT SLEEPING ON THE STREET?<br> HOWS THAT FOR GOOD SERVICE.