Gatvol

I totally over the top furious and fed with FNB. I reported ***** on my card on the 23rd December and was informed it would be resolved with in 7working days. Right enough I understood that there public holidays included. When I called for a follow on it I took me 3days to eventually get through. The consultant I spoke was nice but that's were it ends, he messed up again. Instead on refunding me I was charged again and it will be taken from my salary. What the ****. Now I have to wait in a looooong que to get through to them again. Gosh a person have to of the personal time to do these things for people to mess up like this. Its ****ty plane out ****ty. What about bank charges that will apply. I need my money back not to charged for nonsense. FNB PLEASE CHECK YOUR WORK BEFORE COMPLETING. What you guys are doing cost a person airtime money and time you can never get back. I'm so over this bad service shame...