Garbage service from FNB Connect

<p>Tried to move to FNB connect, they did half a number port, that is, i cannot use my current sim and cannot use the sim they sent me. </p> <p>Cannot activate the sim via internet banking or *147#</p> <p>dialled the ********** 147 number, was on hold for 3 hours before being cut off. </p> <p>Went to a branch, the lady said no problem, lets just dial this number quickly..take a guess, ********** 147</p> <p>Tried not to burn everything to the ground, left the branch, dialed the hateful number again, am still on hold. </p> <p>So far, have spent an entire day just trying to activate a sim, I have yet to speak to anybody at FNB Connect. </p> <p>I sent a request to my private banker, hoping for a response sometime next week, considering my previous request from last week is yet to get a response. </p> <p>I dont actually know what kind of person I am going to be when or if someone from FNBconnect eventually answers this phone call. </p> <p>So far, worst experience ive had in a while, the frustration of not being able to do anything more than sit listening to this lady on the 087 call telling my about unusually high call volumes. </p> <p>I would imagine if the rest of the experience is the same as what i have had so far, the call volumes requiring assistance would be fairly high. </p>