JC
Jacobus C

1 reviews | Active since Jul 2019

28 Jun 2021, 16:10

Fusion Account Application

I have been trying to open up a Fusion account both online and telephonically and my application is declined with no reasoning provided other than I don't qualify. Really trying to simplify my accounts and banking which the Fusion product offer. FNB did offer met a upgrade of my cheque account and a increase on my CC which I find very strange but its not what I need. Been a customer with FNB for many years but this is the first time that I experience something like this. More that willing to accept reasons if they can be explained to me. They could also not tell me what I needed to do to qualify. If someone at FNB can get in contact with me and explain that would be appreciated.

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Replies (1)
JC
Jacobus C's update01 Jul 2021, 14:52
Reviewer Update
Just to close this one out. I was contacted by FNB. They still cannot provide me with a reason and told me that I can re apply in 3 months time. This is with a green credit record on their own FNB App and I have no idea what else the reason can be. Existing customer for many many years. Lost for words.